How the right hours boost your visibility

Learn how to keep your delivery customers happy

Delivering the best customer experience with every order

Tips to prevent rejecting & cancelling orders

How to avoid rejecting and cancelling orders to protect revenue and improve visibility

How to improve rider handover and reduce wait times on Deliveroo

Learn when and how to use 'Need more time'

Set up your tablet and start accepting orders

What you need to know about "Order-ready"

Learn how to craft a delivery menu that converts

Learn how to log in to Partner Hub and start managing every aspect of your store.

How to manage your menu in Partner Hub | Deliveroo Partners

Your menu is your shop window on Deliveroo - optimising it can increase visibility, conversions and orders. In this guide, you’ll learn how to set up and manage your menu in Partner Hub to drive growth.

How to set up and manage your menu on Partner Hub

Overview: managing your menu in Partner Hub

Step-by-step: set up and update your menu

On Deliveroo, your menu plays a critical role in attracting customers and driving orders. A well-structured and regularly updated menu can help you stand out from competitors and improve performance.

Using Menu Manager in Partner Hub, you can:

Partner Hub acts as your central tool to manage your menu and optimise your business performance.

View all your menus and their status (live, scheduled, etc.)

Manual setup: Click “+ New menu” and add items manually

Import: Upload an existing menu using a CSV file

Tip: Avoid duplicating menus unless making large changes, as this can impact reporting and visibility.

Organise items into clear sections (e.g. Starters, Mains)

Categories help customers browse your menu more easily and find items faster.

Upload a hero image for your menu (top banner)

High-quality photos help customers understand your dishes and improve conversion.

Bundles: Combine items into deals to increase value and conversion

Modifiers: Allow customers to customise (e.g. extras, sides)

These features can increase average order value and improve customer experience.

Schedule menus for different times or days if needed

Remove or update menus as your offering changes

Where do I manage my menu?
In the Menu Manager section of Partner Hub.

How long do changes take to go live?
Changes are usually quick, but in some cases can take up to a few days if support is required.

Can I upload my existing menu?
Yes, you can import menus using a CSV file.

Why shouldn’t I duplicate menus?
Duplicating can create new product IDs, which may affect reviews, reporting, and visibility.

Can I customise items for customers?
Yes, using modifiers (e.g. extras, options, dietary preferences).

Tip: Keep your menu simple and well-organised
Clear categories improve navigation and conversion.

Tip: Use high-quality images
Strong visuals increase clicks and orders.

Best Practice: Regularly update your menu
Keep items, prices, and availability accurate.

Best Practice: Use bundles and modifiers
Increase average order value through upsells and customisation.

Best Practice: Avoid unnecessary duplication
Make updates via edits or exports to maintain performance data.

Log in to Menu Manager to update your menu

Review your menu structure and optimise for conversion

Written by: Luke

Black Teal

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