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Delivering the best customer experience with every order

Deliveroo launches a white-label on-demand delivery solution for grocers and retailers

Deliveroo Express launches in the UK & Ireland

Learn about Deliveroo's newest white-label on-demand delivery solution for grocers and retailers.

Today we have announced the launch of Deliveroo Express in the UK and Ireland, a new white label solution aimed at grocers and retailers to offer on-demand delivery directly through their own online channels. Leveraging our extensive rider network and having been offering a white-label solution to major restaurant brands since 2020, Deliveroo Express lets grocers and retailers take advantage of the growing consumer demand for convenience and speed.

When you integrate your platform with our on-demand delivery technology, customers can still create baskets, pay securely, and track orders as usual and Deliveroo just handles the delivery.

For example, when a customer goes on to buy products through your website or app (all still in your brand and tone of voice), they will see an “on-demand option” at the checkout stage. Once an order is complete, customers will follow your post-order process to track orders. While you handle all your customer care and enquiries, Deliveroo handles all rider care.

Deliveroo Express - deliver on-demand via your own online channels

Black Teal

Leveraging Deliveroo's rider network to deliver on-demand

Once a customer places an order, we instruct our riders to collect the order following the usual pick up and handover process.  To support your operations, we offer access to intuitive tech such as: weekly reporting, to automated invoicing and an easy-to-use customer care dashboard.