Manage and optimise every part of your delivery operations
From order prep to doorstep delivery, Deliveroo's technology and high operational standards help you optimise your delivery operations and keep your customers happy each and every time.
Keep on top of your delivery operations, wherever you are
Track your performance
Get real-time visibility on orders, deliveries, prep-times, customer ratings and everything else to keep your business running smoothly, on desktop and our mobile app.
Optimise your menu
Create great menus to showcase your food or products. Easily update your menu, add images and tell customers when an item is unavailable using Menu Manager.
Power your growth
Promote your brand in-app and create offers targeted at the customers that matter most to your business with Marketer.
A seamless experience for you, riders and customers
Stay on top of orders
We've made order management as smooth as possible, with unique features to help you when orders start piling up. Need-More-Time and Busy Mode let you have more control on your operations by giving your team more time to prepare an order when you're under pressure.
Have riders arrive exactly when they need to
Our prep-time model and Order Ready button ensure riders arrive exactly when they need to. And when they get to your site, our Rider Check-In feature lets you know they’ve arrived. This helps you reduce the delivery time, and keep your customers happy.
Avoid costly order errors
Rely on top-notch technology, designed to ensure a seamless experience for your staff, riders and customers. Our receipt scanning feature helps to minimise order hand-over errors and reduce costly refunds and customer claims.
Engage directly with your customers
Speak directly to your customers by replying to reviews, building up trust and loyalty. See how your ratings are trending over time, and quickly spot areas of improvement.
Take a look inside Partner Hub
Partner Hub is your one-stop-shop to manage all aspects of your business on Deliveroo. From updating your menu, to tracking your sales and creating offers and promotions, Hub has all the tools you need to run a successful delivery business.
“Since the beginning, there’s been a real understanding of our business from Deliveroo. With Deliveroo’s Menu Manager tool and data from Hub, we modify or highlight products at different sites according to customer behaviour.”
- Augustin Galliath, Director of Operations at Bouillon Service
