Deliveroo Merchant Support

If you are either restaurant or store owner interested in joining or learning about Deliveroo, or an existing merchant partner in need of support, we can help you in a number of ways

contact us hero image

Contact Merchant Sales

If you are a restaurant or store owner interested in partnering or learning more about Deliveroo, we'd love to hear from you.

column

Get live partner support

Already a Deliveroo partner and looking for answers to generic questions? Reach out through our Live chat in Partner Hub (10am - 6pm GMT, Mon - Fri):

  1. Log in to your Hub account
  2. Head to the Help section
image

Browse our Help Centre

Our Help Center is kept up to date with detailed how-to guides, answers to common questions and troubleshooting tips. Just search for the topic you need help with.

image

Call for live orders and log in issues

  • Our Help Center is kept up to date with detailed how-to guides, advice for running your Deliveroo business and answers to common questions.
  • +44 (0)20 7138 9037
  • Our partner support lines are for Hub log in and Live Order support queries only. For all other issues, please see our guidance in Hub.
image

Not a Deliveroo partner and looking for help with something else?

arrow

I am a Deliveroo customer

Get in touch with our support team for help with Deliveroo orders

Get in touch
arrow

I am a Deliveroo rider

Browse our UK rider FAQ page and get in touch with the team

Get in touch
arrow

I am an employer

Get in touch with the Deliveroo for Work team

Get in touch
call out desktop
Not a deliveroo partner yet?